Thoughts + Articles

Archive for April, 2014


Work Hard at Delivering World Class Customer Service

April 29th, 2014Posted by Madeline

Do your employees deliver world-class service in your organization or business? How well do you take care of your customers? Recently on the CBS News it was reported that Itzhak Perlman, world renowned virtuoso violinist, who has had polio since he was a child and uses a mobile scooter and crutches, arrived in the Toronto […]

Customer Service at Its Very Best!

April 15th, 2014Posted by Madeline

My family and I regularly go to a local moderately priced restaurant to eat dinner as a treat for getting through a hard week at work. The minute we walk in to the restaurant, the waitresses and the owner, if available, greet us by name with a big welcoming smile on their faces even when […]

Help Guarantee Women’s Financial Independence

April 12th, 2014Posted by Madeline

When I was engaged to be married, my Momma, Romayne Leader Frank, a lawyer specializing in Family Law and Real Estate, was getting ready to give a speech to the Women’s Club on “Women’s Financial Success”. My Momma asked me to listen to the speech to see what I thought of it! Momma spoke of […]

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