Thoughts + Articles

Spread Good Will

January 6th, 2019Posted by Madeline

What three things can you do today that will improve your life and those around you? First, start your day by smiling! Zig Ziglar, motivational expert and author said, “It takes 72 muscles to frown and 14 to smile.” Lighten your load by smiling! Alfred Adler, “well-known psychologist, later reaffirmed that if we make our […]

Leaders Walk Slowly

December 12th, 2018Posted by Madeline

Walk slowly and connect with others. For over 30 years I have attended business meeting each week at 10am or at 2 Pm. I arrive at least 15 to 20 minutes ahead of time to greet the other attendees, ask how each of them and their families are doing, and listen carefully to their responses […]

Great Leaders Have A Generous Heart

November 5th, 2018Posted by Madeline

  Dr. Albert Schweitzer said, “At times our own light goes out and is rekindled by a spark from another person. Each of us has cause to think with deep gratitude of those who have lighted the flame within us.” Great leaders share their gratitude with others! In 1892, two 18-year-old Stanford students were struggling […]

Gandhi’s By Example Leadership

October 1st, 2018Posted by Madeline

Leaders lead by example. They show their team members how to do it, by demonstrating how to change one thing at a time. Mahatma Gandhi said, “Be the change you want to see in the world.” In the 1930s a mother and her young son walked for many hours in the hot sun and waited in […]

Building Customer Loyalty

August 24th, 2018Posted by Madeline

It was a dark and stormy night. An older couple came into a small hotel in Philadelphia. The older gentleman said, “Would you have a room for the night?” The young friendly and smiling clerk looked at the couple and explained, “There are three conventions in town. I’m sorry, but all of our rooms are […]

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